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ZOHO applications: implementation, training and integration

Email Checker is now publicly available at Zoho Marketplace.

21.11.18 02:24 PM By Alexander

Automatic email address verification for Zoho CRM

Check email for Zoho CRM
Email Checker is an excellent tool for increasing sales and service productivity. It allows you to determine whether the email is real and whether it's worth trying to contact the customer or the leader using their contact details.


Let's look at the situation when a website visitor has filled out a form on the website, entered his or her phone number, e-mail address, and full name. His details go to Zoho CRM in the form of a Leads, and the seller tries to write him an email based on his request. But it is likely that he is wasting his precious time, as the address specified by the user is incorrect, wrongly entered, or deliberately fictitious, although at first glance it looks quite natural. 


Email Checker allows you to determine in a few minutes the quality of the specified contact and whether it's worth trying to write mail to that address.


In this case, the seller is instantly encouraged to contact the customer in another way and to clarify his contact details.


We had a case when a client asked us to send him a commercial offer leaving an application on the site, and by mistake missed one symbol in the address, we contacted him by phone and immediately clarified this point. We saved the client's time and nerves.


Often there are automatic business rules that try to immediately send a letter to the client after registration, but it makes sense only if there is a quality e-mail address, otherwise, the lead should be rejected, corrected, or sent to another branch of the process. This is the only way to squeeze as much as possible out of the incoming requests flow in the shortest possible time.


Okay, let's move on to the specifications of the Email Checker:


-Installed at Zoho CRM Enterprise and above;


-Check the syntax of the e-mail address;


-Checks the real existence of such an address with the help of several large providers;


-Checks whether the address is temporary or one-time;


-Set the status of the e-mail address in the Leads and/or Contacts card;


-Check once every 10 minutes;


-Email addresses are checked for Leads/Contacts that have been changed/added during the current day and for which the status of the e-mail address is not set;


We are constantly improving our extensions, so be sure to write your wishes. We will certainly take them into account in future versions. Enjoy your use!